FAQ / Price Guarantee
Frequently Asked Questions (FAQ)
What is the difference between the three styles of Ulti-MATE Garage Cabinets?
We like to refer to our Ulti-MATE Garage (UG) and Starfire White (SW) as the "Better" choice as compared to your typical Home Depot or Lowes cabinets... and Ulti-MATE PRO being the "Best". So what are the differences between these three styles? Ulti-MATE Garage and Ulti-MATE Starfire are evenly matched in terms of weight and design, the only difference being the finish. When you step up to the Ulti-MATE PRO... Now your talking the best in the industry for durability and load rating. The interior shelving is a full 1" thick boasting a 200lb load rating as opposed to 3/4" 100lb load rating for "UG" and "SW". The PRO also includes 6" adjustable feet, a full 3/4" brushed metal handles and fully extendable drawers... while "UG" and "SW" offer 4" adjustable feet, 1/2" brushed metal handles and 3/4 extendable drawers. Sample swatches are available for $19.95 for each style to view them live. We will credit your cabinet order 50% of the swatch cost when you place your cabinet order.
How long will it take to get my Cabinets?
Orders typically ship in 1-3 days. Upon placing your order, you will receive a confirmation email showing your order, it's best to double check each item to be sure your order is correct. As soon as your order has shipped and yout tracking information is available, you will receive an email with your expected delivery date and tracking number. For larger orders, the shipping company will contact you directly to make delivery arrangements for a time that is convenient for you. Shipping time will vary on your location and product. Most product ship from our West Coast National Distribution Warehouse and deliveries usually take 2-4 days for West Coast and 7-10 days for East Coast. Please allow up to 4-6 weeks for Contur Cabinets and they are shipped out of Montreal Canada.
At Pro-Garages.com we strive to give our customers the very best service possible. If you find the cabinet(s) you looking for listed cheaper than our advertised price, drop us a line at (888) 978-1384 or send us an email at firstname.lastname@example.org and we'll guarantee to save you money. Also, we offer additional discounts for large multi-peice orders.
We can ship to virtually any address in the continental United States. If orders are place before 9:00am Pacific time, they will likely ship the same day, however in some cases it may take up to 3 days. Actual shipping time varies depending on tour location. All shipments are shipped directly from our Manufacturer and typically take 5 to 10 business days. Our frieght carrier will contact you to set and appointment for delivery. Smaller items typically ship FedEx ground unless otherwise specified.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider, shipping date estimates may appear on the shipping quotes page.
All Ulti-MATE products are covered by a five (5) year manufactures warranty against manufacturer's defects. Returns are accepted within 30 days of delivery. Merchandise must be in original un-opened packaging. Return shipping is the responsibility of the purchaser. Returned merchandise is subject to a 20% restocking fee.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
What is MDF or Fiberboard?
Medium-density fibreboard (MDF) is an engineered wood product made by breaking down hardwood or softwood residuals into wood fibres, often in a defibrator, combining it with wax and a resin binder, and forming panels by applying high temperature and pressure. MDF is generally denser than plywood. It is made up of separated fibres, but can be used as a building material similar in application to plywood. It is stronger and much more dense than particle board.